Frequently Asked Questions
Frequently Asked Questions
ACCOUNT / GETTING STARTED
How do I get a Solis account?
To sign up for a Solis account, you will need to provide your name, phone number and your Ghana Card details. Due to regulatory reasons for opening a savings account, we also collect data including your address, date of birth, and Social Security number. This information is securely transmitted and protected using modern security technology.
Do I need to have a bank account to use Solis?
Is there a minimum balance?
Do I pay monthly fees or charges for my account?
What are the limits on how much cash I can deposit?
Are statements available?
Where do I find my statements?
How do I get a Solis account?
To sign up for a Solis account, you will need to provide your name, phone number and your Ghana Card details. Due to regulatory reasons for opening a savings account, we also collect data including your address, date of birth, and Social Security number. This information is securely transmitted and protected using modern security technology.
Do I need to have a bank account to use Solis?
Is there a minimum balance?
Do I pay monthly fees or charges for my account?
What are the limits on how much cash I can deposit?
Are statements available?
Where do I find my statements?
How do I get a Solis account?
To sign up for a Solis account, you will need to provide your name, phone number and your Ghana Card details. Due to regulatory reasons for opening a savings account, we also collect data including your address, date of birth, and Social Security number. This information is securely transmitted and protected using modern security technology.
Do I need to have a bank account to use Solis?
Is there a minimum balance?
Do I pay monthly fees or charges for my account?
What are the limits on how much cash I can deposit?
Are statements available?
Where do I find my statements?
HOW TO
How do I add payment methods?
How do I add payment methods?
How do I add payment methods?
How do I withdraw funds?
SECURITY
How is my account secured or protected?
How is my account secured or protected?
How is my account secured or protected?
Where are my funds held?
Is my money insured?
How can one make contact with Solis?
For Banking Assistance Inquiries
For Banking Assistance Inquiries
For Banking Assistance Inquiries
All other Inquiries: